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--- Return
Policy & Warranty Information ---
What is our return policy?
If the merchandise is defective
or damaged, you must contact us within seven days of your receipt of
your product. If you determine your product is defective or damaged later
than seven days of receipt of product,
it is a warranty issue and you must contact the
manufacturer.
Within the first 7 days of
receipt of the product, If you believe the product is defective, we will
ask the manufacturer to speak to you. If the manufacturer determines the product
is defective, then we will arrange for a full credit or replacement
upon return of the product.
Within the first 7 days of
receipt of the product, if you
refuse your shipment because it was damaged or determine it was damaged
after opening the box, we will issue a full credit
or replacement safe.
Please shop carefully,
returns are not permitted if the merchandise is not
defective. If you cancel your order
before it ships, you will receive a full refund.
We must be informed of
all returns. Please e-mail customer
service or call 1-716-326-4499 to inform us of your return.
We will issue a Return Authorization Number and give you the address
where you can return the product. No returns will be accepted without
a Return Authorization Number. Who do I contact for warranty related issues?
Please contact the manufacturer for all warranty related issues:
Sentry Safe
1-800-828-1438
www.sentrysafe.com
American Security
1-800-421-6142
www.amsecusa.com
FireKing
1-800-457-2424
www.fkisecuritygroup.com
FireFyter
1-800-377-7736
www.firefyter.com
Gardall
1-800-722-7233
www.gardall.com
Mesa
1-800-490-5624
http://www.mesasafe.com
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