Dock to Dock if you have a business dock, chose this option when you enter the shopping cart.
Lift Gate if you need your product lowered to the ground, please select the lift gate option when you enter the shopping cart.
Inside Delivery at an Extra Cost
Schwab and FireKing offer a variety of indoor delivery options. Please email us for a quote firstname.lastname@example.org
Gardall and Amsec offer a variety of indoor delivery options. Please email us for a quote email@example.com
Sentry and Schwab offers two options: Indoor Placement or White Glove Delivery. If you chose Indoor Placement truckers will bring the cartoned safe just inside your threshold. Price depends on weight.White Glove delivery includes having the product brought in and placed where you want and then the packaging is taken away. The delivery people will not help set up the safe.Price depends on weight. There are limitations...there can only be 2 flights of stairs, and the flights cannot be more than 10 steps. If there is anything unusual about your situation such as delicate flooring, steepness of stairs, narrowness of stairway, difficult entry into the building, the freight company may request additional help at an additional cost to you. If you think your situation might require an extra person, please email us so we can clarify firstname.lastname@example.org
If you are interested in a FireKing product, we may be able to ship to Alaska, Puerto Rico or Hawaii. call us for a quote. Otherwise, we only sell to the 48 continental United States. Our free shipping policy applies to anywhere within the 48 continental Untied States. Because of the size and weight of the products, we cannot ship to: 1) PO Box addresses 2) APO/FPO addresses 3) Alaska or 4) Hawaii 5) Puerto Rico. Occasionally we can make exceptions, at extra cost, depending on the manufacturer. Please call to inquire through email email@example.com
We have warehouses throughout the United States. We send your order immediately to the warehouse nearest you.
Most AMSEC, Gardall, and FireKing safes ship the next day after order. The exception is FireKing data safes which can take longer.Special orders can also take longer. Products under and around 100 lbs, ship UPS and take 3-5 business days. On larger products, you will receive a call in about 7 days to set up an appointment for delivery. Sentry takes longer to deliver products. Sentry's products do not leave the warehouse for 7 to 10 business days. On orders over 100lbs, allow 7-14 days for delivery by freight truck.If you have questions about any of the above please email us.
What is Our Return Policy?
Please shop carefully, returns are not permitted if the merchandise is not defective.
If the merchandise is defective or damaged, you must contact us within seven days of your receipt of your product. If you determine your product is defective or damaged later than seven days of receipt of product, it is a warranty issue and you must contact the manufacturer.
Within the first 7 days of receipt of the product, If you believe the product is defective, we will ask the manufacturer to speak to you. If the manufacturer determines the product is defective, then we will arrange for a full credit or replacement upon return of the product.
Within the first 7 days of receipt of the product, if you refuse your shipment because it was damaged or determine it was damaged after opening the box, we will issue a full credit or replacement safe.
If you cancel your order before it ships, there is a $25 cancellation fee to cover our credit card processing cost.
We must be informed of all returns. Please e-mail customer service to inform us of your return. We will issue a Return Authorization Number and give you the address where you can return the product. No returns will be accepted without a Return Authorization Number.